About the Hospital:

1. We are a leading healthcare facility in Bareilly, Uttar Pradesh, looking for a highly competent, strict, and problem-solving professional to take complete responsibility for daily hospital administration, operations, and TPA/Cashless management.
2. The candidate will be responsible for ensuring smooth hospital operations, effective coordination between departments, and efficient handling of TPA and cashless processes.

Job Summary:

1. The hospital is currently facing operational friction points in daily patient workflows and management bottlenecks at the TPA desk.
2. We need an experienced administrator who can directly step in, identify inefficiencies, manage the staff strictly, accelerate cashless approvals, and run a smooth, systematic healthcare ecosystem.

Core Responsibilities for Daily Operations:

1. Take full charge of daily hospital operations to fix management issues and structural friction points.
2. Coordinate strictly between the front office, OPD, IPD, and nursing stations to eliminate long patient wait times.
3. Manage staff discipline, duty rosters, and inter-departmental workflows aggressively.
4. Address and resolve operational bottlenecks, patient grievances, and administrative issues immediately.
5. Establish standard operational processes to make the hospital system completely efficient.

Core Responsibilities for TPA & Cashless Services:

1. Direct and supervise the TPA desk to expedite pre-authorizations and final discharge approvals.
2. Manage end-to-end empanelment procedures with private insurance providers, corporate panels, and government health schemes.
3. Reduce patient discharge turnaround times by creating a seamless link between the billing desk and insurance teams.
4. Resolve rejected claims, clear pending queries, and actively minimize billing leakages.
5. Maintain complete compliance with healthcare insurance policies and IRDAI guidelines.