Job Details

Customer Care Officer Jobs in Wockhardt Hospital, Kalawad Road, Rajkot - Rajkot, Gujarat

Wockhardt Hospital, Kalawad Road, Rajkot

Rajkot, Gujarat, India

1-5 years

Full Time

1 week ago1 week ago

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Job Description

Job Requirements:

Job Title: Customer Care Officer
Location: Wockhardt Hospital, Kalawad Road, Rajkot, Gujarat
Work Experience: 1 to 5 Years
Qualification: Graduate in any discipline; communication and computer skills preferred

Job Description

Assist patients and visitors with hospital-related inquiries.
Provide information about hospital services, departments and consultation timings.
Handle patient feedback, complaints and service requests.
Coordinate with relevant departments to resolve patient concerns.
Guide patients regarding appointments, admissions and hospital procedures.
Maintain records of complaints, feedback and customer interactions.
Follow up with patients to ensure timely resolution of concerns.
Maintain professional communication and patient confidentiality.
Support initiatives to improve patient experience and service quality.

Take this opportunity to join Wockhardt Hospital as a Customer Care Officer in Rajkot, Gujarat and build a successful career in the healthcare industry. Apply today for this job opportunity and grow with a leading healthcare organization.

Aggregated job

Job Details

Customer Care Officer Jobs in Wockhardt Hospital, Kalawad Road, Rajkot - Rajkot, Gujarat

Wockhardt Hospital, Kalawad Road, Rajkot

Rajkot, Gujarat, India

1-5 years

Full Time

1 week ago1 week ago

Upload Resume to Apply Faster

Quick apply to this and other jobs with one click

Job Description

Job Requirements:

Job Title: Customer Care Officer
Location: Wockhardt Hospital, Kalawad Road, Rajkot, Gujarat
Work Experience: 1 to 5 Years
Qualification: Graduate in any discipline; communication and computer skills preferred

Job Description

Assist patients and visitors with hospital-related inquiries.
Provide information about hospital services, departments and consultation timings.
Handle patient feedback, complaints and service requests.
Coordinate with relevant departments to resolve patient concerns.
Guide patients regarding appointments, admissions and hospital procedures.
Maintain records of complaints, feedback and customer interactions.
Follow up with patients to ensure timely resolution of concerns.
Maintain professional communication and patient confidentiality.
Support initiatives to improve patient experience and service quality.

Take this opportunity to join Wockhardt Hospital as a Customer Care Officer in Rajkot, Gujarat and build a successful career in the healthcare industry. Apply today for this job opportunity and grow with a leading healthcare organization.

Aggregated job

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Preferred Education

Graduate

Key Skills

Ability to Work Under PressureDecision MakingTime ManagementSelf-motivationTime Management

Job role:

Customer Care Officer

Job category: Administration / Management

Wockhardt Hospital, Kalawad Road, Rajkot

Wockhardt Hospital, also known as N. M. Virani Wockhardt Hospital, is a leading multispeciality and super-speciality healthcare institution located on Kalawad Road, near St. Mary's High School, Rajkot, Gujarat – 360007. Established in 2006, the hospital serves as an important healthcare centre for Rajkot and the wider Saurashtra region. It has a capacity of approximately 170 beds, including dedicated critical care facilities, and is equipped with modern operation theatres and advanced medical infrastructure. The hospital provides specialized services in cardiology, cardiac surgery, neurology, neurosurgery, oncology, orthopaedics, nephrology, urology, gastroenterology, and general surgery. Its facilities include cardiac catheterization laboratories, MRI, CT scanning, dialysis units, diagnostic laboratories, and radiology services. It also offers emergency and trauma care, intensive care, preventive healthcare, and advanced surgical treatments. The hospital focuses on delivering comprehensive, technology-driven medical treatment through experienced specialists and multidisciplinary healthcare teams. Its primary operational presence is in Rajkot, catering to patients from nearby regions such as Jamnagar, Bhavnagar, Junagadh, and Amreli.

About DoctHub Jobs - Healthcare Jobs Portal

Docthub Jobs is a dedicated healthcare job portal to find the latest healthcare jobs in India, including medical coding jobs, nursing jobs, and hospital vacancies. Discover opportunities for freshers and experienced professionals with smart filters and real-time updates. Docthub provides a option so recruiters can directly connect with you. Our platform also offers to help you showcase your availability to recruiters and a Resume Builder to create a professional resume in minutes. Explore jobs across top cities and apply to verified openings with ease.