<ul><li>Develop and execute the overall strategy for TPA operations in alignment with the company's goals.</li><li>Oversee budgeting, planning, and forecasting processes.</li><li>Collaborate with senior management to set operational targets and ensure key performance indicators (KPIs) are met.</li><li>Ensure timely and accurate processing of insurance claims, policy servicing, and benefits management.</li><li>Develop and implement efficient processes and systems to improve workflow and reduce turnaround times.</li><li>Liaise with insurance companies, healthcare providers, and other stakeholders to ensure seamless coordination.</li><li>Ensure compliance with local regulations, insurance laws, and other legal requirements.</li><li>Maintain a robust audit process to identify and rectify discrepancies in claims processing.</li><li>Keep up to date with regulatory changes and industry trends that could affect TPA operations.</li></ul>

TPA Head