TPA Credit cell Coordinator (Finance Receivables)

Requirements:

• Minimum 3 years experience in hospital as TPA coordinator.
• Any graduate/ Post graduate
• Language proficiency in English and Hindi.

Duties & Responsibilities:

• Helping customers choose, modify an insurance plan that fits their needs and budget.
• Daily check list of patients who have insurance, collect and update insurance information.
• Follow-up and collect medical information to contact insurance for Guarantee of Payment.
• Inform people about coverage and exclusions and do support for evacuation services.
• Collect and check invoices to ensure patient signature, charges, price, company name, etc. are correct before process claims
• Make payment request with all the completed claim set and send to companies including insurance providers and corporations.
• Receive and solve all kinds of complaints concerning insurance.
• Assist front-line team, ward in charge and all other concerned, in dealing with issues related to insurance and direct-billing services.
• Advise non-insured patients on insurance companies & hospital insurance services.