Telesales Executive

Outbound Calls:

• Make a high volume of outbound calls to potential customers based on leads or databases.
• Introduce and promote the company’s products and services to prospective customers.
• Qualify leads and determine potential for sales.

Sales Conversion:

• Persuade prospects to purchase or inquire about products and services.
• Close sales through effective communication and negotiation techniques.
• Follow up on previous calls and offer new promotions, upgrades, or services.

Customer Relationship Management:

• Build and maintain positive relationships with customers.
• Address customer queries, concerns, or issues in a professional and courteous manner.
• Record customer information and sales details in the CRM system.

Product Knowledge:

• Stay up to date with product features, pricing, and promotional offers.
• Provide accurate information and demonstrate the benefits of products and services to customers.

Target Achievement:

• Meet or exceed daily, weekly, and monthly sales targets.
• Maintain performance metrics such as call volume, conversion rate, and sales revenue.

Reporting & Feedback:

• Track and report daily sales performance and lead activity.
• Provide feedback on customer responses, objections, and market trends to improve sales strategies.

Administrative Support:

• Maintain accurate customer records and follow-up actions.
• Schedule appointments or demonstrations for the sales team, if necessary.