<ul><li>Telephone Operator is responsible for efficiently managing incoming and outgoing calls within an organization.</li><li>They answer and direct incoming calls to the appropriate department or individual, providing a professional and helpful first point of contact for callers.</li><li>Telephone Operators may assist with making outbound calls, such as confirming appointments or relaying important information.</li><li>They often maintain phone directories and contact lists, ensuring accurate and up-to-date information.</li><li>Telephone Operators play a crucial role in ensuring effective communication and routing of calls, contributing to the organization's professionalism and customer service.</li></ul>