Telecaller/Telesales Representatives

• Responsible for making outbound calls and regular follow-up on calls/leads assigned.
• Answering inbound calls /customer queries related to the Baby Science IVF services.
• Asking questions to engage customers and keep the conversation going i.e by understanding the customer requirements and closing sales.
• Excellent communication, interpersonal, and organizational skills with a high sale closing rate.
• Exceptional customer service skills.
• A proven track record of successfully meeting sales quota preferably over the phone shall be strongly preferred.
• Keep records of calls and sales and note useful information.

Desired Candidate Profile:

• Previous experience in an outbound call center or a related sales position. A minimum of 1 year of Tele-sales/Voice based Support experience is mandatory.
• Build a strong relationship/trust with customers by understanding the customer requirements and talking the way into a sale conversion.
• Answering phones and explaining the product and services offered by the Hospital.
• Excellent communication, interpersonal, and organizational skills with a high sale closing rate.
• Excellent communication skills in Hindi and English.
• Day Shift Timing will be between 09:00 AM to 06:00 PM and will be operating 6 days a week with fixed Weekly off.
• It is full-time work from an office job.