<ol><li data-list="bullet">Make outbound and receive inbound calls to patients/customers as per assigned process.</li><li data-list="bullet">Provide information about hospital services, appointments, offers, or follow-ups.</li><li data-list="bullet">Generate leads and fix appointments for doctors or service departments.</li><li data-list="bullet">Maintain accurate call records, feedback, and follow-up details in CRM/MIS.</li><li data-list="bullet">Handle patient/customer queries politely and resolve basic concerns.</li><li data-list="bullet">Follow call scripts, compliance guidelines, and quality standards.</li><li data-list="bullet">Achieve daily and monthly call and conversion targets.</li><li data-list="bullet">Coordinate with front office, marketing, or sales teams for lead closure.</li></ol>

Telecaller