Tele Marketing Executive (Pharma Franchise)

Telemarketer job description

• Telemarketers are professionals who are responsible for talking to potential customers on the phone and selling products services.
• Their duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.

Job brief

• We are looking for an enthusiastic Telemarketer to generate sales either by calling or answering requests in a fast-paced environment.
• You will be responsible for influencing existing or potential customers to buy products or services.
• A successful telemarketer must be friendly and persuasive.
• You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
• The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
• The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

• Call people who visit our website and leave their contact details with a purpose of expecting a call back to know more about our company products and services.
• Answer incoming calls from prospective customers.
• Use scripts to provide information about product’s features, prices etc. and present their benefits.
• Ask pertinent questions to understand the customer’s requirements.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
• Record the customer’s personal information accurately in a computer system.