Tele Caller Executive

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Tele Caller Executive

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

One Diagnostics

time outline iconKolkata, West Bengal, India

Posted on 03-09-2024

132 Views

1 Vacancy

Description

  • Make outbound calls to potential and existing customers to promote products or services, conduct surveys, or gather feedback.
  • Follow call scripts and guidelines to ensure consistent messaging and achieve desired outcomes.
  • Handle inbound calls from customers, addressing inquiries, providing information, and resolving issues.
  • Assist customers with order processing, account management, and general support.
  • Build and maintain positive relationships with customers through effective communication and professional demeanor.
  • Understand customer needs and preferences to offer relevant products or services.
  • Achieve individual and team sales targets by effectively promoting products or services and closing sales.
  • Upsell or cross-sell additional products or services based on customer needs and preferences.

Category

Administration / Management

Key Skills

Outbound CallingCustomer EngagementSales and TargetsData ManagementTraining and Development

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