Tele Caller Executive

Exp. Min. 2-5 Year (Hospital Industry)

• Will be responsible to handle inbound calls from the patients/complainant and direct them towards concerned medical practitioners.
• Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure to ensure maximum tickets are closed.
• Should have good interpersonal skills and ability to understand the consultation requirement and based on the same should be able to give recommendations.
• Strong Inbound / Outbound call handling potential.
• Should have Excellent Hindi and English communication skills.
• Should be open minded and ready to learn.
• Follow-up with callers & internal team.