
Technical Service
Transasia Bio-Medicals Ltd
Guwahati, Assam, India
Posted on 21-04-2025
1 Vacancy
Description
- Provide technical support to customers, addressing product issues and troubleshooting technical problems.
- Install, configure, and maintain technical systems, equipment, or software for clients.
- Respond to service requests, resolve technical issues, and ensure customer satisfaction.
- Collaborate with the engineering or technical teams to solve complex service-related issues.
- Conduct regular system checks and preventive maintenance to ensure optimal performance.
- Train customers on the use of products or systems, providing clear and easy-to-understand instructions.
- Document service activities and maintain detailed records of technical issues and resolutions.
- Follow up with customers to ensure issues are fully resolved and they are satisfied with the service.
- Provide feedback to the development team regarding customer issues and product improvements.
- Stay updated on the latest technologies and industry trends to provide effective solutions.
Category
Others
Key Skills
Good CommunicationAttention to DetailDecision Making SkillsProblem Solving Skills
Aggregated job.
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