Technical Service

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Technical Service

work outline icon1 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Transasia Bio-Medicals Ltd

time outline iconGuwahati, Assam, India

Posted on 21-04-2025

1 Vacancy

Description

  • Provide technical support to customers, addressing product issues and troubleshooting technical problems.
  • Install, configure, and maintain technical systems, equipment, or software for clients.
  • Respond to service requests, resolve technical issues, and ensure customer satisfaction.
  • Collaborate with the engineering or technical teams to solve complex service-related issues.
  • Conduct regular system checks and preventive maintenance to ensure optimal performance.
  • Train customers on the use of products or systems, providing clear and easy-to-understand instructions.
  • Document service activities and maintain detailed records of technical issues and resolutions.
  • Follow up with customers to ensure issues are fully resolved and they are satisfied with the service.
  • Provide feedback to the development team regarding customer issues and product improvements.
  • Stay updated on the latest technologies and industry trends to provide effective solutions.

Category

Others

Key Skills

Good CommunicationAttention to DetailDecision Making SkillsProblem Solving Skills

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