<ul><li>Provide technical support to end-users via phone, email, or in person.</li><li>Diagnose and resolve software, hardware, and network issues in a timely manner.</li><li>Install, configure, and update software and hardware components.</li><li>Perform regular system maintenance tasks, such as backups and security updates.</li><li>Manage user accounts and permissions, ensuring data security and confidentiality.</li><li>Collaborate with cross-functional teams to implement IT projects and initiatives.</li><li>Document support activities and create user manuals and training materials as needed.</li></ul>

Sr. Officer-Information Technology (CSV)