<ul><li>Oversee and manage daily operations to ensure smooth functioning of the organization.</li><li>Develop, implement, and monitor operational policies, SOPs, and quality standards.</li><li>Lead cross-functional teams to achieve productivity, efficiency, and business goals.</li><li>Monitor key performance indicators (KPIs) and ensure compliance with regulations.</li><li>Plan and allocate resources effectively to optimize operational efficiency.</li><li>Coordinate with senior leadership for strategy execution and business growth.</li><li>Identify process gaps, drive continuous improvement, and implement cost-saving initiatives.</li><li>Manage vendor relationships, contracts, and service level agreements.</li><li>Handle team development, mentoring, and performance management.</li></ul>

Sr. Manager-Operation