<ul><li>Supervise and manage front desk operations including reception, patient/visitor handling, and query resolution.</li><li>Ensure smooth check-in, registration, and check-out processes for patients and visitors.</li><li>Coordinate with internal departments for appointment scheduling, billing support, and administrative requirements.</li><li>Handle escalated queries and provide solutions to ensure customer satisfaction.</li><li>Train, guide, and monitor front desk executives and reception staff for service quality.</li><li>Maintain records, logs, and reports related to patient registration, inquiries, and front office activities.</li><li>Manage telephonic inquiries, email correspondence, and front desk communications effectively.</li></ul>

Sr. Executive-Front Desk