<ul><li>Develop and implement comprehensive CRM strategies aligned with organizational goals.</li><li>Identify opportunities for customer engagement and retention.</li><li>Oversee the implementation and management of CRM systems.</li><li>Ensure data accuracy, integrity, and security within the CRM platform.</li><li>Conduct customer segmentation and analyze customer data to identify trends and preferences.</li><li>Utilize data insights to create targeted marketing and engagement strategies.</li><li>Collaborate with marketing, sales, and customer support teams to align CRM strategies with overall business objectives.</li><li>Facilitate communication and information sharing between departments.</li><li>Plan and execute CRM campaigns to drive customer acquisition, retention, and upselling.</li><li>Monitor campaign performance and analyze results for continuous improvement.</li></ul>

Sr. CRM Executive