Senior Application Specialist

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Senior Application Specialist

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Transasia Bio-Medicals Ltd.

time outline iconVaranasi, Uttar Pradesh, India

Posted on 12-09-2024

38 Views

1 Vacancy

Description

  • Provide advanced technical support to customers regarding the installation, configuration, and operation of specialized software or equipment.
  • Troubleshoot and resolve complex application issues, ensuring minimal downtime and disruption for clients.
  • Serve as the primary technical contact for escalated issues, collaborating with internal teams to ensure timely resolution.
  • Develop and deliver customized training materials, manuals, and tutorials tailored to client needs.
  • Provide ongoing customer support post-implementation to ensure proper usage and performance.
  • Lead the deployment, integration, and configuration of applications for new customers or during system upgrades.
  • Work closely with customers to understand their workflow requirements and ensure that the application is set up to meet their specific needs.
  • Conduct testing and validation to confirm successful application deployment.

Category

Others

Functional Area

IT / Technology Consultant

Key Skills

Application SupportCustomer Training and OnboardingApplication Deployment and ConfigurationProduct Expertise and ConsultationPre-Sales Support

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