<ul><li>Provide advanced technical support to customers regarding the installation, configuration, and operation of specialized software or equipment.</li><li>Troubleshoot and resolve complex application issues, ensuring minimal downtime and disruption for clients.</li><li>Serve as the primary technical contact for escalated issues, collaborating with internal teams to ensure timely resolution.</li><li>Develop and deliver customized training materials, manuals, and tutorials tailored to client needs.</li><li>Provide ongoing customer support post-implementation to ensure proper usage and performance.</li><li>Lead the deployment, integration, and configuration of applications for new customers or during system upgrades.</li><li>Work closely with customers to understand their workflow requirements and ensure that the application is set up to meet their specific needs.</li><li>Conduct testing and validation to confirm successful application deployment.</li></ul>

Senior Application Specialist