Senior Application Specialist
0 - 5 Years of ExperienceNot disclosed Full Time
Transasia Bio-Medicals Ltd.
Mysore, Karnataka, India
Posted on 12-09-2024
37 Views
1 Vacancy
Description
- Provide advanced technical support to customers regarding the installation, configuration, and operation of specialized software or equipment.
- Troubleshoot and resolve complex application issues, ensuring minimal downtime and disruption for clients.
- Serve as the primary technical contact for escalated issues, collaborating with internal teams to ensure timely resolution.
- Develop and deliver customized training materials, manuals, and tutorials tailored to client needs.
- Provide ongoing customer support post-implementation to ensure proper usage and performance.
- Lead the deployment, integration, and configuration of applications for new customers or during system upgrades.
- Work closely with customers to understand their workflow requirements and ensure that the application is set up to meet their specific needs.
- Conduct testing and validation to confirm successful application deployment.
Category
Others
Functional Area
IT / Technology Consultant
Key Skills
Application SupportCustomer Training and OnboardingApplication Deployment and ConfigurationProduct Expertise and ConsultationPre-Sales Support
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