
Receptionist
Narayana Nethralaya (NN), Rajaji Nagar, Bangalore
Bengaluru, Karnataka, India
Posted on 13-10-2022
6 Vacancies
Description
- A Receptionist will greet patients, respond to requests for information and offer proper guidance.
- Register new patients by gathering, verifying and entering in personal, demographic and insurance information and will update details of existing patients.
- Collect consultation fee, investigation fee, and all corporate fees for the outpatient department and raise bills for the same.
- Responsible for refund & cancellation of receipts & maintenance of receipts.
- Balance cash at the end of each day and hand over the same to accounts.
- Verify upcoming appointments and schedule new appointments through Acuity.
- Handle telephone receptionist responsibilities as needed.
- Attend to all calls and guide the callers.
- Transfer calls to concerned departments.
- Take down information/ messages, schedule appointments and communicate the same to the concerned person.
- Connect outgoing calls
- Learning & get training about the work flow of NNCC
- Keeping the reception area tidy.
- Duties & Responsibilities in the OPD:
- A Receptionist will greet patients, respond to requests for information and offer proper guidance.
- Check patient file for suggested tests or doctor’s consultation and guide accordingly
- Co-ordinate with concerned doctor/department to ensure proper patient care.
- Maintain necessary records and data.
- Verify upcoming appointments and schedule new appointments.
- Attend to telephone and take down information/ messages, schedule appointments and communicate the same to the concerned person.
- Responsible for any job assigned to him/her from time to time by the management.
Category
Administration / Management
Preferred Education
Graduate