<ul><li>Monitor and maintain quality standards across hospital services, processes, and departments.</li><li>Conduct regular audits, inspections, and assessments to ensure compliance with NABH, ISO, or internal quality standards.</li><li>Identify areas for improvement and implement corrective and preventive actions (CAPA).</li><li>Coordinate with department heads to ensure adherence to quality protocols and SOPs.</li><li>Prepare and maintain accurate documentation of quality audits, reports, and non-conformities.</li><li>Support hospital accreditation processes and participate in external audits and assessments.</li><li>Conduct training sessions for staff on quality standards, safety protocols, and best practices.</li><li>Monitor patient satisfaction, complaints, and feedback to enhance service quality.</li></ul>

Quality Officer