<ul><li>Develop, implement, and maintain quality management systems and processes in compliance with industry standards and regulations.</li><li>Monitor and evaluate operational processes to ensure adherence to quality standards and identify areas for improvement.</li><li>Conduct regular audits, inspections, and assessments to ensure compliance with organizational and regulatory requirements.</li><li>Prepare quality reports, documentation, and corrective action plans for management review.</li><li>Collaborate with departments to implement quality improvement initiatives and standard operating procedures (SOPs).</li><li>Investigate non-conformities, customer complaints, and process deviations, ensuring timely resolution.</li><li>Provide training and guidance to staff on quality standards, protocols, and best practices.</li><li>Maintain up-to-date knowledge of regulatory changes, industry standards, and quality frameworks.</li><li>Support accreditation and certification processes (e.g., ISO, NABH) as required.</li></ul>

Quality Officer