<ul><li>Conduct internal audits, identify gaps, and drive corrective and preventive actions (CAPA).</li><li>Oversee documentation, SOPs, policies, and quality records.</li><li>Coordinate with cross-functional teams to maintain consistent quality standards.</li><li>Monitor key quality metrics and prepare MIS or audit reports for management review.</li><li>Investigate customer complaints and ensure timely resolution.</li><li>Train staff on quality protocols, safety guidelines, and process improvements.</li><li>Support risk assessments, process validation, and continuous improvement initiatives.</li><li>Lead external audits, inspections, and accreditation activities.</li></ul>

Quality Manager