<ul><li>Lead the planning, implementation, and monitoring of hospital-wide quality assurance and improvement initiatives.</li><li>Oversee compliance with NABH, JCI, ISO, and other regulatory and accreditation standards.</li><li>Develop and update SOPs, policies, and quality manuals in coordination with clinical and non-clinical departments.</li><li>Conduct internal audits, root cause analysis, and corrective action planning.</li><li>Drive patient safety programs, clinical indicators monitoring, and risk management activities.</li><li>Facilitate training and capacity building in quality, infection control, and patient safety.</li><li>Monitor and report KPIs, QIPs, and incident reports to management.</li><li>Coordinate external audits and inspections by accrediting bodies.</li></ul>

Quality Head