<ul><li>Implement and monitor quality assurance procedures to ensure compliance with organizational and regulatory standards.</li><li>Conduct regular audits and inspections of processes, documentation, and products/services.</li><li>Identify deviations or non-conformities and recommend corrective and preventive actions (CAPA).</li><li>Maintain and review SOPs, manuals, and quality records for accuracy and compliance.</li><li>Assist in preparation for internal and external audits and regulatory inspections.</li><li>Track quality metrics, prepare reports, and communicate findings to management.</li><li>Collaborate with departments to ensure adherence to quality standards and continuous improvement.</li><li>Investigate customer complaints, incidents, or process failures and document outcomes.</li><li>Train staff on quality processes, procedures, and best practices.</li></ul>

Quality Assurance Officer