Quality
0 - 5 Years of Experience
Not disclosed 
Full TimeFortis Hospital, Manesar, Gurugram
Gurugram, Haryana, India
Posted on 09-05-2024
1 Vacancy
Description
- Develop, implement, and oversee quality assurance programs to ensure the delivery of high-quality healthcare services.
- Monitor compliance with regulatory requirements, accreditation standards, and organizational policies related to healthcare quality and patient safety.
- Identify areas for improvement in healthcare processes, systems, and outcomes through data analysis, benchmarking, and performance measurement.
- Define and track key quality metrics and performance indicators to evaluate the effectiveness and efficiency of healthcare services and identify opportunities for improvement.
- Conduct root cause analysis of adverse events, medical errors, and patient complaints to identify underlying causes and prevent recurrence.
- Assess and improve the patient experience by implementing initiatives to enhance communication, reduce wait times, and address patient feedback and concerns.
- Provide education and training to healthcare staff on quality improvement methodologies, patient safety practices, and regulatory requirements.
- Develop and implement risk management strategies to minimize healthcare-associated risks, including infection control, medication errors, and falls.
Category
Administration / Management
Key Skills
Quality AssuranceCompliance MonitoringPerformance ImprovementQuality MetricsRoot Cause Analysis
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