Phlebotomist Lab Services

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Phlebotomist Lab Services

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Gleneagles Global Health City, Perumbakkam, Chennai

time outline iconChennai, Tamil Nadu, India

Posted on 14-08-2023

573 Views

2 Vacancies

Description

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Category

Paramedical / Technician

Key Skills

Communications SkillsProblem Solving SkillsDecision-Making SkillsPositive AttitudeEmpathy

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