Patient Services Head
0 - 5 Years of Experience
Not disclosed 
Full TimeHealth City Vistaar, Lucknow
Lucknow, Uttar Pradesh, India
Posted on 18-09-2024
588 Views
1 Vacancy
Description
- Develop and implement patient services strategies to improve the quality of care and patient satisfaction.
- Ensure that all patient service operations align with the healthcare facility’s goals and vision for excellence in patient care.
- Collaborate with senior management and clinical teams to develop initiatives for improving patient services and outcomes.
- Ensure that patients and their families receive compassionate care and clear communication throughout their treatment.
- Implement programs to improve patient feedback mechanisms, analyze patient satisfaction surveys, and address complaints or concerns in a timely manner.
- Work closely with the clinical teams to enhance the overall quality of care provided to patients.
- Foster a positive work environment that encourages teamwork, high performance, and a focus on patient care.
- Conduct regular performance evaluations, provide coaching, and identify opportunities for professional development.
- Ensure the team is well-versed in patient care standards, customer service, and compliance with regulatory requirements.
Category
Administration / Management
Key Skills
Strategic LeadershipPatient Experience and Quality of CareTeam Leadership and DevelopmentPatient Relations and Conflict ResolutionRegulatory Compliance
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