<ul><li>Serve as the primary point of contact for patients, addressing inquiries and concerns.</li><li>Build and maintain strong relationships with patients to enhance their experience.</li><li>Guide patients through hospital services, procedures, and appointments.</li><li>Ensure timely follow-up with patients regarding treatment plans and feedback.</li><li>Coordinate with medical and administrative teams to resolve patient issues efficiently.</li><li>Maintain accurate patient records and update the database regularly.</li><li>Educate patients on hospital policies, services, and wellness programs.</li><li>Handle complaints and ensure a satisfactory resolution for patient concerns.</li></ul>

Patient Relationship Officer