<ul><li>Serve as the first point of contact for patients, addressing inquiries and providing information about services.</li><li>Assist patients in appointment scheduling, registration, and follow-ups.</li><li>Maintain patient records accurately in the hospital information system.</li><li>Build and maintain positive relationships with patients to ensure high satisfaction levels.</li><li>Coordinate with medical, administrative, and billing teams to resolve patient issues.</li><li>Handle patient complaints or grievances promptly and escalate when necessary.</li><li>Educate patients about hospital policies, procedures, and healthcare programs.</li><li>Support patient feedback collection and contribute to service improvement initiatives.</li></ul>

Patient Relationship Executive