<ul><li>Overall responsible for managing relationship with patients and all stakeholders to fulfill their service expectations to enrich their satisfaction a thus contribute to making the hospital a preferred place for treatment. It involves interacting with patients on OPD and IPD level.</li><li>The job involves managing concerns and complains pertaining to service delivery.</li><li>Identifying a range of our offerings that could meet the goals and values of each client.</li><li>Settling clients' concerns in a swift and professional manner.</li></ul>

Patient Relation Officer (PRO)