Patient Relation Officer (PRO)

Patient Relation Officer (PRO)

verifiedwork outline icon1 - 5 Years of Experiencerupess outline icon2.00L - 3.00L  Per Annumtime outline iconFull Time

BAPS Shastriji Maharaj Hospital, Vadodara

time outline iconVadodara, Gujarat, India

Posted on 21-09-2023

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1 Vacancy

Description

  • Overall responsible for managing relationship with patients and all stakeholders to fulfill their service expectations to enrich their satisfaction a thus contribute to making the hospital a preferred place for treatment. It involves interacting with patients on OPD and IPD level.
  • The job involves managing concerns and complains pertaining to service delivery.
  • Identifying a range of our offerings that could meet the goals and values of each client.
  • Settling clients' concerns in a swift and professional manner.

Category

Marketing / Business Development

Preferred Education

MSW (Master of Social Work)

Key Skills

Attention to DetailCommunicationProblem Solving SkillsPatient Relation Officer