<ul><li>Act as the first point of contact for patients and attendants.</li><li>Guide patients through admission, consultation, billing, and discharge processes.</li><li>Handle patient queries, concerns, and grievances with professionalism.</li><li>Coordinate with doctors, nurses, and departments to ensure smooth services.</li><li>Maintain patient feedback records and assist in service quality improvement.</li><li>Educate patients about hospital facilities, policies, and healthcare services.</li><li>Ensure patient rights, confidentiality, and satisfaction are upheld.</li></ul>

Patient Relation Officer