<ol><li data-list="bullet">Greet and assist patients and their families, providing guidance through hospital processes.</li><li data-list="bullet">Understand patient needs, explain treatment options, and address queries.</li><li data-list="bullet">Coordinate appointments, admissions, and follow-ups efficiently.</li><li data-list="bullet">Maintain patient records and ensure accurate documentation of interactions.</li><li data-list="bullet">Provide emotional support and counseling to patients and families when needed.</li><li data-list="bullet">Liaise with doctors, nurses, and other hospital departments for smooth patient care.</li><li data-list="bullet">Educate patients on treatment procedures, hospital policies, and financial formalities.</li><li data-list="bullet">Follow up on patient satisfaction and resolve complaints promptly.</li><li data-list="bullet">Assist in insurance and billing procedures when required.</li></ol>

Patient Counsellor