Patient Coordinator
0 - 5 Years of Experience
Not disclosed 
Full TimeVyas Medicity - Superspeciality Hospital, Jodhpur
Jodhpur, Rajasthan, India
Posted on 06-12-2024
1 Vacancy
Description
- Serve as the primary point of contact for patients, addressing their inquiries and ensuring a positive experience throughout their care journey.
- Assist patients with scheduling appointments, managing follow-ups, and coordinating with medical staff for timely care.
- Guide patients through hospital or clinic procedures, policies, and available services, ensuring clarity and comfort.
- Maintain accurate and up-to-date patient records, including medical histories, appointments, and billing information.
- Liaise between patients, doctors, and other healthcare professionals to ensure seamless communication and care coordination.
- Address and resolve patient concerns or complaints promptly and professionally, escalating issues when necessary.
- Provide support in pre- and post-treatment processes, including obtaining necessary consents and sharing recovery instructions.
- Educate patients and families about health conditions, treatments, and available resources to empower informed decision-making.
- Ensure compliance with healthcare regulations, confidentiality policies, and quality standards in all interactions and processes.
Category
Administration / Management
Key Skills
Good communication skillsPositive AttitudeAttention to DetailDecision Making
Aggregated job.
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