<ul><li>Oversee and manage all aspects of patient care services to ensure high-quality healthcare delivery.</li><li>Develop and implement patient care policies, procedures, and service standards.</li><li>Supervise nursing and support staff to maintain patient satisfaction and safety.</li><li>Monitor patient feedback and address grievances promptly and effectively.</li><li>Coordinate with doctors, administrative, and clinical teams for smooth patient flow.</li><li>Ensure compliance with healthcare regulations and accreditation standards.</li><li>Conduct regular audits to assess quality of care and implement improvement plans.</li><li>Organize training programs to enhance staff communication and patient handling skills.</li><li>Prepare reports on patient satisfaction, service efficiency, and operational performance.</li></ul>

Patient Care Head