<ul><li>Serve as the primary point of contact between patients, families, and healthcare teams.</li><li>Assist patients with registration, appointments, admissions, and discharge processes.</li><li>Coordinate consultations, diagnostic tests, and follow-up visits as required.</li><li>Ensure patients understand treatment plans, procedures, and hospital services.</li><li>Address patient queries and resolve concerns with empathy and professionalism.</li><li>Maintain accurate patient records and documentation in line with hospital policies.</li><li>Collaborate with doctors, nurses, and administrative staff to ensure smooth patient flow.</li><li>Monitor patient satisfaction and escalate issues to the appropriate departments.</li><li>Support patients in insurance, billing, and cashless process coordination.</li></ul>

Patient Care Coordinator