<ul><li>Serve as the primary point of contact for patients, addressing their concerns and ensuring a positive experience.</li><li>Coordinate patient appointments, ensuring timely scheduling and accurate documentation.</li><li>Assist patients in navigating the healthcare system, providing information about treatment options, insurance, and hospital services.</li><li>Work with medical staff to ensure that patient needs are met before, during, and after treatment.</li><li>Track and manage patient progress, including follow-up appointments, treatments, and medication schedules.</li><li>Communicate with patients about test results, procedures, and any required follow-up care.</li><li>Handle patient inquiries and complaints, escalating issues to appropriate departments when necessary.</li><li>Ensure that patient records are updated and compliant with healthcare regulations.</li><li>Support billing and insurance processes by assisting patients with claims and payments.</li></ul>

Patient Care Coordinator