Patient Care Coordinator

Appointment Management:

• Coordinate patient appointments, surgeries, and follow-up visits.
• Ensure optimal scheduling to minimize patient wait times and maximize healthcare provider efficiency.

Patient Liaison:

• Serve as the primary point of contact for patients, providing assistance and support.
• Address patient inquiries, concerns, and requests in a timely and compassionate manner.

Healthcare Provider Coordination:

• Communicate effectively with healthcare providers to ensure coordinated patient care.
• Relay patient information, scheduling preferences, and special considerations to the medical team.

Medical Records Management:

• Maintain accurate and up-to-date patient records in compliance with privacy regulations.
• Verify patient information and ensure records are accessible to authorized personnel.

Insurance Verification:

• Verify patient insurance details and coverage.
• Assist patients in understanding insurance processes and coordinate with billing departments.

Patient Education:

• Provide basic information about medical procedures, tests, and treatments.
• Ensure that patients are well-informed about pre- and post-procedure instructions.