<ul><li>Welcome and assist visitors, patients, or clients courteously.</li><li>Manage check-in, check-out, and appointment scheduling processes.</li><li>Handle incoming calls, emails, and direct queries appropriately.</li><li>Maintain visitor logs, ID verifications, and access protocols.</li><li>Ensure the front desk area is neat, organized, and presentable.</li><li>Coordinate with departments for smooth service delivery.</li><li>Process billing, receipts, and basic front-desk documentation.</li><li>Maintain records, registers, and data entry with accuracy.</li><li>Handle client/patient concerns and escalate when necessary.</li><li>Uphold confidentiality and follow organizational protocols.</li></ul>

OT Assistant