<ul><li>Oversee daily operations to ensure efficiency, productivity, and high-quality service delivery.</li><li>Develop, implement, and monitor operational policies, procedures, and standards.</li><li>Manage budgets, resources, and operational performance metrics.</li><li>Lead, supervise, and mentor operational staff, fostering a high-performance culture.</li><li>Coordinate between departments to streamline processes and optimize workflow.</li><li>Ensure compliance with regulatory, safety, and quality standards.</li><li>Identify operational challenges and implement effective solutions.</li><li>Participate in strategic planning, process improvement, and business development initiatives.</li><li>Monitor and report key performance indicators (KPIs) to senior management.</li></ul>

Operation Manager