<ul><li>Oversee daily operations to ensure smooth workflow and efficient service delivery.</li><li>Manage staff schedules, performance, and coordination across departments.</li><li>Implement operational policies, SOPs, and process improvements.</li><li>Monitor key operational metrics and prepare regular reports for management.</li><li>Ensure customer/patient satisfaction through timely issue resolution.</li><li>Coordinate with administration, HR, finance, and technical teams for seamless functioning.</li><li>Manage inventory, procurement, and vendor relationships as required.</li><li>Ensure compliance with safety, quality, and regulatory standards.</li><li>Support budgeting, cost control, and resource optimization initiatives.</li></ul>

Operation Manager