<ul><li>Oversee and manage daily operational activities across departments.</li><li>Develop, implement, and monitor operational policies, SOPs, and workflows.</li><li>Coordinate interdepartmental functions to ensure smooth execution of services.</li><li>Monitor key performance indicators (KPIs) and generate regular operational reports.</li><li>Lead process improvement initiatives to increase efficiency and reduce costs.</li><li>Supervise and support operational staff, including training and performance evaluations.</li><li>Ensure compliance with regulatory requirements, quality standards, and safety norms.</li><li>Manage budgets, procurement, and resource allocation to support operations.</li><li>Collaborate with HR, finance, IT, and other departments for cross-functional goals.</li></ul>

Operation Manager