<ul><li>Manage the daily operations of the Outpatient Department (OPD), ensuring efficient scheduling and patient flow.</li><li>Schedule appointments, coordinate with doctors, and maintain an up-to-date patient appointment calendar.</li><li>Greet patients, check-in their details, and ensure all necessary documentation is completed.</li><li>Handle patient inquiries, provide information about services, and address concerns in a professional manner.</li><li>Maintain patient records, ensuring accuracy and confidentiality in compliance with hospital policies.</li><li>Assist in managing the billing process for outpatient services, including generating invoices and insurance claims.</li><li>Coordinate with doctors and medical staff to ensure timely availability of medical records and test results.</li><li>Handle communication between the hospital and patients, including reminders for appointments and follow-up visits.</li><li>Ensure smooth operation of the OPD by managing patient flow, minimizing wait times, and maintaining a clean environment.</li><li>Perform administrative tasks such as filing, data entry, and preparing reports as required by the medical team.</li></ul>

OPD Secretary