<ul><li>Oversee daily operations of the Outpatient Department to ensure smooth patient flow and service delivery.</li><li>Supervise front office, nursing, and support staff for efficient patient registration and appointment management.</li><li>Monitor doctor schedules and coordinate consultation timings to minimize patient waiting time.</li><li>Ensure adherence to hospital policies, patient safety, and quality standards in OPD operations.</li><li>Handle patient queries, complaints, and feedback professionally to maintain satisfaction levels.</li><li>Maintain accurate OPD records, statistics, and reports for management review.</li><li>Coordinate with diagnostic, pharmacy, and billing departments for seamless patient care.</li><li>Monitor cleanliness, infrastructure, and availability of required medical and non-medical supplies.</li><li>Train and motivate OPD staff to deliver courteous and efficient services.</li></ul>

OPD Manager