<ul><li>Oversee daily operations of the OPD, ensuring smooth patient flow and efficient service delivery.</li><li>Coordinate with doctors, nurses, and administrative staff to optimize schedules and minimize patient wait times.</li><li>Ensure the maintenance of high standards in patient care, comfort, and satisfaction.</li><li>Monitor OPD staff performance, providing training, guidance, and support as needed.</li><li>Manage appointment scheduling systems and handle escalated patient inquiries or complaints.</li><li>Track and analyze OPD performance metrics, including patient volumes, wait times, and service quality.</li><li>Implement policies and procedures to maintain regulatory compliance and improve operational efficiency.</li><li>Ensure proper handling and confidentiality of patient records and sensitive information.</li><li>Collaborate with other departments to streamline processes and address any inter-departmental issues.</li><li>Prepare regular reports for senior management, outlining key performance indicators and improvement areas.</li></ul>

OPD Manager