OPD Manager

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OPD Manager

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Medanta The Medicity, Gurugram

time outline iconGurugram, Haryana, India

Posted on 14-11-2024

227 Views

1 Vacancy

Description

  • Oversee daily operations of the OPD, ensuring smooth patient flow and efficient service delivery.
  • Coordinate with doctors, nurses, and administrative staff to optimize schedules and minimize patient wait times.
  • Ensure the maintenance of high standards in patient care, comfort, and satisfaction.
  • Monitor OPD staff performance, providing training, guidance, and support as needed.
  • Manage appointment scheduling systems and handle escalated patient inquiries or complaints.
  • Track and analyze OPD performance metrics, including patient volumes, wait times, and service quality.
  • Implement policies and procedures to maintain regulatory compliance and improve operational efficiency.
  • Ensure proper handling and confidentiality of patient records and sensitive information.
  • Collaborate with other departments to streamline processes and address any inter-departmental issues.
  • Prepare regular reports for senior management, outlining key performance indicators and improvement areas.

Category

Administration / Management

Key Skills

AdaptabilityExcellent Communication SkillInterpersonal skillsAttention to Detail

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