OPD Manager
0 - 5 Years of ExperienceNot disclosed Full Time
Medanta The Medicity, Gurugram
Gurugram, Haryana, India
Posted on 14-11-2024
227 Views
1 Vacancy
Description
- Oversee daily operations of the OPD, ensuring smooth patient flow and efficient service delivery.
- Coordinate with doctors, nurses, and administrative staff to optimize schedules and minimize patient wait times.
- Ensure the maintenance of high standards in patient care, comfort, and satisfaction.
- Monitor OPD staff performance, providing training, guidance, and support as needed.
- Manage appointment scheduling systems and handle escalated patient inquiries or complaints.
- Track and analyze OPD performance metrics, including patient volumes, wait times, and service quality.
- Implement policies and procedures to maintain regulatory compliance and improve operational efficiency.
- Ensure proper handling and confidentiality of patient records and sensitive information.
- Collaborate with other departments to streamline processes and address any inter-departmental issues.
- Prepare regular reports for senior management, outlining key performance indicators and improvement areas.
Category
Administration / Management
Key Skills
AdaptabilityExcellent Communication SkillInterpersonal skillsAttention to Detail
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