OPD Coordinator
0 - 5 Years of ExperienceNot disclosed Full Time
SGS Hospital, Gandhinagar
Ahmedabad, Gujarat, India
Posted on 08-10-2024
253 Views
1 Vacancy
Description
- Patient Scheduling: Manage and coordinate patient appointments for the outpatient department, ensuring efficient scheduling to minimize wait times and optimize clinic flow.
- Patient Registration: Oversee the patient registration process, verifying insurance information, medical history, and personal details to ensure accurate and complete records.
- Communication Liaison: Serve as the primary point of contact between patients, healthcare providers, and administrative staff, facilitating clear communication and addressing any patient inquiries or concerns.
- Records Management: Maintain and organize patient medical records and documentation in compliance with regulatory standards, ensuring confidentiality and easy access for healthcare providers.
- Coordination of Care: Assist in coordinating patient care by liaising with medical staff, referring providers, and support services, ensuring that patients receive appropriate follow-up and treatment.
- Quality Assurance: Monitor and evaluate the efficiency and effectiveness of outpatient services, identifying areas for improvement and implementing changes to enhance patient experience.
- Billing and Insurance Processing: Work closely with the billing department to verify insurance coverage, process claims, and address any discrepancies or billing issues related to outpatient services.
- Reporting and Documentation: Prepare and maintain reports on OPD activities, patient flow, and operational metrics, providing management with insights to support decision-making and strategic planning.
Category
Administration / Management
Key Skills
Ability to work in a teamCommunicationCritical CarePositive Attitudecreative problem solving
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