<ul><li>Manage outpatient department (OPD) billing processes, ensuring accurate and timely invoicing for all patient services.</li><li>Verify patient details, insurance eligibility, and pre-authorizations for billing purposes.</li><li>Generate and process bills for consultations, diagnostics, and procedures performed in the OPD.</li><li>Handle cash, card, and digital payments, ensuring proper documentation and receipts.</li><li>Address patient queries related to billing, charges, and payment modes in a professional manner.</li><li>Maintain accurate records of daily transactions and submit reports to the finance department.</li><li>Collaborate with doctors, receptionists, and insurance coordinators to resolve billing discrepancies.</li><li>Ensure compliance with hospital billing policies and regulatory standards.</li><li>Manage refunds, cancellations, or adjustments as per hospital protocols.</li><li>Assist in resolving billing disputes or escalations, maintaining high levels of patient satisfaction.</li></ul>

OPD Billing Executive