<ul><li>Coordinate and manage daily outpatient (OP) department operations to ensure smooth patient flow and efficient service delivery.</li><li>Assist patients with registration, appointments, consultation scheduling, and guiding them to respective departments.</li><li>Liaise with doctors, nursing staff, diagnostic units, and billing teams for streamlined OP services.</li><li>Monitor waiting times, address patient queries, and resolve issues to enhance patient satisfaction.</li><li>Maintain and update patient records, appointment logs, and OP department documentation.</li><li>Ensure availability of required forms, stationery, and support materials for OP operations.</li><li>Oversee crowd management, queue systems, and assist with VIP or priority patient handling.</li><li>Support insurance and corporate desk processes for OP services, when required.</li><li>Ensure adherence to hospital protocols, service standards, and infection control guidelines.</li></ul>

OP Coordinator