<ul><li>Oversee the daily operations of both the Outpatient (OP) and Inpatient (IP) departments to ensure smooth functioning.</li><li>Coordinate with medical and non-medical staff to provide high-quality patient care and services.</li><li>Manage patient admission, discharge, and transfer processes efficiently while ensuring compliance with hospital policies.</li><li>Monitor and ensure that patient records are accurate, complete, and updated in the hospital’s information system.</li><li>Supervise the billing and coding processes for outpatient and inpatient services, ensuring accurate insurance claims.</li><li>Address and resolve any patient concerns or complaints, ensuring patient satisfaction and quality service.</li><li>Ensure that hospital facilities meet regulatory standards and maintain a safe and clean environment for patients.</li><li>Collaborate with doctors, nurses, and other healthcare professionals to improve patient care processes.</li><li>Develop and implement strategies for improving operational efficiency and reducing costs in both OP and IP services.</li></ul>

OP & IP Manager