<ul><li>Develop and implement quality assurance protocols and standards for the company.</li><li>Conduct regular inspections and audits of products, services, and processes.</li><li>Collaborate with teams to identify, document, and resolve quality-related issues.</li><li>Ensure compliance with industry regulations and organizational policies.</li><li>Create and maintain detailed QA documentation, including test plans and reports.</li><li>Test and evaluate products to identify defects and suggest improvements.</li><li>Provide training and guidance to staff on quality standards and practices.</li><li>Analyze quality metrics and provide actionable insights for continuous improvement.</li><li>Investigate customer complaints and ensure timely resolution.</li><li>Stay updated with advancements in QA methodologies and tools.</li></ul>

Officer/Sr. Officer-QA OSD (IPQA)